1. Scope
2. Conclusion of Contract
3. Right of Withdrawal
4. Prices and Payment Conditions
5. Delivery and Shipping Conditions
6. Retention of Title
7. Liability for Defects (Warranty)
8. Liability
9. Redemption of Promotional Vouchers
10. Applicable Law
11. Alternative Dispute Resolution


1) Scope
1.1 These General Terms and Conditions (hereinafter "GTC") of Fode Exhibit Jonas & Philip Fode GbR (hereinafter "we/us") apply to all contracts for the delivery of goods that you as a consumer or entrepreneur (hereinafter "you") conclude with us regarding the goods displayed in our online shop. We hereby object to the inclusion of your own conditions, unless we have agreed otherwise with you.
1.2 You are a consumer within the meaning of these GTC if you conclude a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activities.
1.3 You are an entrepreneur within the meaning of these GTC if you are a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of your commercial or self-employed professional activity.

2) Conclusion of Contract
2.1 The product descriptions contained in our online shop do not constitute binding offers on our part, but serve for you to submit a binding offer.
2.2 You can submit the offer via the online order form integrated into our online shop. After placing the selected goods in the virtual shopping cart and going through the electronic ordering process, you submit a legally binding contractual offer regarding the goods contained in the shopping cart by clicking the button that concludes the ordering process.
2.3 We can accept your offer within five days,
- by sending you a written order confirmation or an order confirmation in text form (fax or e-mail), whereby the receipt of the order confirmation by you is decisive, or
- by delivering the ordered goods to you, whereby the receipt of the goods by you is decisive, or
- by requesting payment from you after you have placed your order.
If several of the aforementioned alternatives exist, the contract is concluded at the time when one of the aforementioned alternatives occurs first. The period for acceptance of your offer begins on the day after the dispatch of your offer and ends with the expiry of the fifth day following the dispatch of the offer. If we do not accept your offer within the aforementioned period, this shall be deemed a rejection of the offer, with the consequence that you are no longer bound by your declaration of intent.
2.4 If a payment method offered by PayPal is selected, payment processing is carried out by the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), subject to the PayPal user conditions, which can be viewed at https://www.paypal.com/de/legalhub/paypal/useragreement-full or – if you do not have a PayPal account – subject to the conditions for payments without a PayPal account, which can be viewed at https://www.paypal.com/de/legalhub/paypal/privacywax-full. If you pay using a payment method offered by PayPal that can be selected in the online ordering process, we hereby declare our acceptance of your offer at the time you click the button that concludes the ordering process.
2.5 When submitting an offer via our company's online order form, the contract text will be stored by us after the conclusion of the contract and transmitted to you in text form (e.g. e-mail, fax or letter) after sending your order. Beyond this, we will not make the contract text accessible. If you have set up a user account in our online shop before sending your order, the order data will be archived on our website and can be accessed free of charge by you via your password-protected user account by entering the corresponding login data.
2.6 Before the binding submission of the order via our online order form, you can identify possible input errors by carefully reading the information displayed on the screen. An effective technical means for better recognition of input errors can be your browser's magnification function, with the help of which the display on the screen is enlarged. You can correct your entries during the electronic ordering process using the usual keyboard and mouse functions until you click the button that concludes the ordering process.
2.7 Different languages are available for the conclusion of the contract. The specific language selection is displayed in the online shop.
2.8 Order processing and contact usually take place via e-mail and automated order processing. You must ensure that the e-mail address you provided for order processing is correct so that e-mails sent by us can be received at this address. In particular, when using SPAM filters, you must ensure that all e-mails sent by us or by third parties commissioned by us to process the order can be delivered.

3) Right of Withdrawal
3.1 Consumers generally have a right of withdrawal.
3.2 Further information on the right of withdrawal can be found in our cancellation policy.

4) Prices and Payment Conditions
4.1 Unless otherwise stated in our product description, the prices quoted are total prices that include the statutory value added tax. Any additional delivery and shipping costs will be specified separately in the respective product description.
4.2 The payment option(s) will be communicated to you in our online shop.
4.3 If a payment method offered via the payment service "PayPal" is selected, the payment processing is carried out via PayPal, whereby PayPal may also use the services of third-party payment service providers for this purpose. If we also offer payment methods via PayPal for which we make advance payments to you (e.g. purchase on account or installment payment), we assign our payment claim to PayPal or to the payment service provider commissioned by PayPal and specifically named to you. Before accepting our assignment declaration, PayPal or the payment service provider commissioned by PayPal performs a credit check using the transmitted customer data. We reserve the right to refuse the selected payment method in the event of a negative credit check result. If the selected payment method is approved, you must pay the invoice amount within the agreed payment period or in the agreed payment intervals. In this case, you can only pay to PayPal or the payment service provider commissioned by PayPal with debt-discharging effect. However, even in the case of assignment of the claim, we remain responsible for general customer inquiries, e.g. regarding the goods, delivery time, shipment, returns, complaints, declarations of withdrawal and shipments or credits.
4.4 If the payment method "Sofortüberweisung" (instant transfer) is selected, payment processing is carried out by Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden (hereinafter "Klarna"). To pay the invoice amount via "Sofortüberweisung", you must have an online banking account activated for participation in "Sofortüberweisung", authenticate yourself accordingly during the payment process and confirm the payment instruction. The payment transaction is carried out immediately thereafter by Klarna and your bank account is debited. Further information on the payment method "Sofortüberweisung" can be found on the internet at https://www.klarna.com/sofort/.
4.5 If a payment method offered via the payment service "Shopify Payments" is selected, the payment processing is carried out by the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter "Stripe"). The individual payment methods offered via Shopify Payments will be communicated to you in our online shop. Stripe may use other payment services for payment processing, for which special payment conditions may apply, to which you may be separately informed if applicable. Further information on "Shopify Payments" can be found on the internet at https://www.shopify.com/legal/terms-payments-de.
4.6 If the payment method "PayPal Direct Debit" is selected, PayPal will collect the invoice amount from your bank account on our behalf after you have issued a SEPA direct debit mandate, but not before the expiry of the period for the pre-notification. Pre-notification is any message (e.g. invoice, policy, contract) to you that announces a debit by SEPA direct debit. If the direct debit is not honored due to insufficient funds in the account or due to the provision of incorrect bank details, or if you object to the debit even though you are not authorized to do so, you must bear the fees incurred by the chargeback of the respective credit institution if you are responsible for this.
4.7 If the payment method direct debit via Stripe is selected, payment processing is carried out via the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter: "Stripe"). In this case, Stripe collects the invoice amount from your bank account on our behalf after you have issued a SEPA direct debit mandate, but not before the expiry of the period for the pre-notification. Pre-notification is any communication (e.g. invoice, policy, contract) from us to you that announces a debit by SEPA direct debit. If the direct debit is not honored due to insufficient funds in the account or due to the provision of incorrect bank details, or if you object to the debit even though you are not authorized to do so, you must bear the fees incurred by the chargeback of the respective credit institution if you are responsible for this. We reserve the right to perform a credit check when selecting the SEPA direct debit payment method and to refuse this payment method in the event of a negative credit check.
4.8 If the credit card payment method via Stripe is selected, the invoice amount is due immediately upon conclusion of the contract. Payment processing is carried out via the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter: "Stripe"). Stripe reserves the right to perform a credit check and to refuse this payment method in the event of a negative credit check.
4.9 If a payment method offered via the payment service "Klarna" is selected, the payment processing is carried out via Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter "Klarna"). Further information and Klarna's terms and conditions can be found here:
https://www.fode-exhibit.com/pages/zahlungsinformation

5) Delivery and Shipping Conditions
5.1 If we offer shipping of goods, delivery will be made within the delivery area specified by us to the delivery address you provided, unless otherwise agreed. When processing the transaction, the delivery address specified in our order processing is decisive. Deviating from this, if the PayPal payment method is selected, the delivery address stored by you with PayPal at the time of payment is decisive.
5.2 If delivery of the goods fails for reasons for which you are responsible, you shall bear the reasonable costs incurred by us as a result. This does not apply to the costs for the shipment if you effectively exercise your right of withdrawal. For the return costs, in the event of an effective exercise of the right of withdrawal by you, the provision made in our cancellation policy applies.
5.3 If you act as an entrepreneur, the risk of accidental loss and accidental deterioration of the sold goods passes to you as soon as we have delivered the goods to the forwarding agent, the carrier or the person or institution otherwise designated to carry out the shipment. If you act as a consumer, the risk of accidental loss and accidental deterioration of the sold goods generally only passes when the goods are handed over to you or a person authorized to receive them. Deviating from this, the risk of accidental loss and accidental deterioration of the sold goods passes to you even if you act as a consumer as soon as we have delivered the goods to the forwarding agent, the carrier or the person or institution otherwise designated to carry out the shipment, if you have commissioned the forwarding agent, the carrier or the person or institution otherwise designated to carry out the shipment and we have not previously named this person or institution to you.
5.4 We reserve the right to withdraw from the contract in the event of incorrect or improper self-delivery. This applies only if we are not responsible for the non-delivery and we have concluded a concrete covering transaction with the supplier with due diligence. We will make all reasonable efforts to procure the goods. In the event of non-availability or partial availability of the goods, you will be informed immediately and the consideration will be refunded to you immediately.
5.5 Self-collection is not possible for logistical reasons.

6) Retention of Title
If we make an advance payment, we reserve title to the delivered goods until full payment of the purchase price owed.

7) Liability for Defects (Warranty)
Unless otherwise specified in the following provisions, the provisions of statutory liability for defects apply. Deviating from this, for contracts for the delivery of goods:
7.1 If you act as an entrepreneur,
- we have the choice of the type of supplementary performance;
- the limitation period for defect claims for new goods is one year from the delivery of the goods;
- for used goods, the defect claims are excluded;
- the limitation period does not begin anew if a replacement delivery is made within the scope of liability for defects.
7.2 The limitations of liability and reductions of deadlines regulated above do not apply
- for your claims for damages and reimbursement of expenses,
- in the event that we have fraudulently concealed the defect,
- for goods that have been used for a building in accordance with their usual use and have caused its defectiveness,
- for any existing obligation on our part to provide updates for digital products, in contracts for the delivery of goods with digital elements.
7.3 Furthermore, for entrepreneurs, the statutory limitation periods for any existing right of recourse remain unaffected.
7.4 If you act as a merchant within the meaning of § 1 HGB (German Commercial Code), you are subject to the commercial inspection and complaint obligation pursuant to § 377 HGB. If you fail to comply with the notification obligations regulated therein, the goods shall be deemed approved.
7.5 If you act as a consumer, you are requested to complain about goods delivered with obvious transport damage to the delivery agent and to inform us thereof. Failure to do so has no effect on your statutory or contractual claims for defects.

8) Liability
The seller is liable to you for all contractual, quasi-contractual and statutory, also tortious claims for damages and reimbursement of expenses as follows:
8.1 We are liable without limitation for any legal reason
- in case of intent or gross negligence,
- in case of intentional or negligent injury to life, body or health,
- due to a guarantee promise, unless otherwise regulated in this regard,
- due to mandatory liability such as under the Product Liability Act.
8.2 If we negligently violate an essential contractual obligation, our liability is limited to the contract-typical, foreseeable damage, unless we are liable without limitation according to the preceding paragraph. Essential contractual obligations are obligations that the contract imposes on us according to its content to achieve the purpose of the contract, the fulfillment of which enables the proper execution of the contract in the first place and on the observance of which you can regularly rely.
8.3 Otherwise, our liability is excluded.
8.4 The foregoing liability provisions also apply with regard to our liability for our vicarious agents and legal representatives.

9) Redemption of Promotional Vouchers
9.1 Vouchers that we issue free of charge as part of promotional campaigns with a specific validity period and which you cannot purchase (hereinafter "promotional vouchers") can only be redeemed in our online shop and only within the specified period.
9.2 Individual products may be excluded from the voucher campaign, provided that a corresponding restriction results from the content of your promotional voucher.
9.3 Promotional vouchers can only be redeemed before the order process is completed. Subsequent offsetting is not possible.
9.4 Only one promotional voucher can be redeemed per order.
9.5 The value of the goods must at least correspond to the amount of the promotional voucher. Any remaining credit will not be reimbursed by us.
9.6 If the value of the promotional voucher is not sufficient to cover your order, you can choose one of the other payment methods offered by us to settle the difference.
9.7 The credit of a promotional voucher is neither paid out in cash nor does it accrue interest.
9.8 The promotional voucher will not be reimbursed if you return goods that have been paid for in whole or in part with the promotional voucher within the scope of your statutory right of withdrawal.
9.9 The promotional voucher is intended for use only by the person named on it. A transfer of the promotional voucher to third parties is excluded. We are entitled, but not obliged, to check the material entitlement of the respective voucher holder.

10) Applicable Law
For all legal relations between you and us, the law of the Federal Republic of Germany applies, excluding the laws on the international purchase of movable goods. If you act as a consumer, this choice of law applies only insofar as the protection granted to you is not withdrawn by mandatory provisions of the law of the state in which you have your habitual residence.

11) Alternative Dispute Resolution
We are not obliged to participate in a dispute resolution procedure before a consumer arbitration board, but we are willing to do so.


Copyright notice: These GTC were created by the specialist lawyers of the IT-Recht Kanzlei and are protected by copyright (https://www.it-recht-kanzlei.de)

Status: 10.11.2025, 23:40:37